How do I place an order?
To order an account simply click on the PayPal button for the account
you wish to order.
Are there any restrictions to the content I can put on my
Yes - child pornography and other materials that are illegal are not
allowed. Click Here to read our
Acceptable Use Policy.
Is there a minimum time contract/commitment?
Not at all. You can pay monthly or yearly. You can also cancel at any
Do I have access to update my site 24 hours a day?
Absolutely. Whether you're a day person or a night owl, your site is
available for you to update.
How soon will my account be set up and ready for use?
Account orders are placed in a queue and are processed in the order in
which they are received. As soon as your account is set up you can
immediately begin uploading via your IP address. It may take up to a
few days for your domain name to resolve to our servers.
How long does it take to register a domain name?
It only takes a few minutes, but it may be 24 to 48 hours before the
domain can actually be accessed from the web.
Where can I register a Domain Name?
If you are on a Yearly Plan, Domain Registration is FREE. If you are on a monthly plan you can register a domain with us for as low as $8.88 per year. If you need to register a domain please
What if I already have a registered Domain name?
You have to change the DNS Servers so that your site can be activated
on our servers. It usually takes 24 - 48 hours for your site to
resolve to our servers. Just contact the registrar or hosting company
that you registered with and ask them to change your name servers to
the ones specified in your welcome email.
What happens after I order an account?
We will begin setting up your account - often within minutes of
receiving your order. Once your account is ready and payment is
processed, we will contact you via the email address from your Paypal
Can I use CGI scripts?
Yes, you will have your own CGI-BIN where you can install your own
scripts. All CGI scripts should be uploaded to the cgi-bin folder, for
your domain. Be sure to follow the instructions for the script you are
uploading regarding setting permissions on the files and folders you
create, as they vary from script to script.
Can I use JAVA and Active X?
Yes, you can use compiled JAVA applets and ActiveX components.
Is my site backed up and how often?
It is the clients responsibility to do all backups of their site. If,
in the unfortunate event, something happens to your files, it is your
responsibility to have a local copy of your files. We are NOT held
liable in any way for any files, money, time, effort, etc... lost due
to this unfortunate event. Furthermore, if your files are lost, we
will attempt to restore them as a gesture of good faith, but make no
promises what so ever about whether the files will be brought back
successfully or not. Again, back ups are the client's responsibility.
How fast are your connections?
Multiple 100Mbps connections.
How do I get my email?
If you're familiar with your email client's setup, use the following
information to retrieve email from your POP account:
Incoming mail (POP3) server:
Outgoing mail (SMTP) server:
Use Your Internet Providers
Your username is your email address.
What is the path to perl?
What method of payment can I use?
We accept credit cards and e-checks via the secure PayPal system.
Can I upgrade my plan or features later?
You can purchase new or expanded features, or upgrade to a new plan.
There is no set up fee for upgrading.
How do I cancel my Account?
your account at any time either through our website or you can login to your Paypal account and cancel the subscription in Paypal.
What about billing and overdue policies?
If a Paypal payment fails, your account will be given a grace period
of 7 days, if payment is not received within the grace period your
account will be deleted from our servers.